Is Freewire Accelerated Dial really Free?
How does Freewire make money
Can Freewire cope with demand?
What about technical support?
Will Freewire still be around tomorrow?
Will Freewire Accelerated dial-up change how I view web pages?
Will Freewire Accelerated dial-up work with my internet connection?
How much faster will my Freewire Accelerated dial-up connection be?
Why should I choose the clientless version?
Why should I choose the client version?
What operating systems does Freewire Accelerated dial-up (Client) work on?
How do I change my dial-up number?
Can I set a rule to exclude some websites from optimisation?

Is Freewire Accelerated Dial really Free?
Yes, absolutely. You will not be asked to give us any credit card or bank details. The only thing you pay for is the local rate phone call to access the service (as you would with any other Internet Service Provider). These calls will show up on your phone bill as a local 0845 call.

How does Freewire make money ?
Freewire receives a small cut from the telephone company that handles our calls. This does not affect the amount you pay for the call. You still pay the same local rate, and can receive the same discounts from your telephone company.

Can Freewire cope with demand?
A free Internet service is very desirable and so demand will always be great. However, both Freewire and their telephone operator have made significant investment to ensure that there are always sufficient modems available and capacity on the network. Our success depends on your satisfaction with the service.

What about technical support?
Because we don't charge a subscription fee we cannot provide free telephone-based technical support. We do however provide free support by email. Telephone technical support is available and charged at 10p per minute. See our support section for more details.

Will Freewire still be around tomorrow?
Our service is backed by some of the biggest names in the industry and we have made significant investment to bring you this service. The Internet has developed into a true mass market service and we believe it should be free for everyone.

Will Freewire Accelerated dial-up change how I view web pages?
No - Accelerated dial-up works by compressing images and files so that they are optimised on your screen ensuring that you still view the same information as with a normal connection.

Will Freewire Accelerated dial-up work with my internet connection?
Accelerated dial-up works with any dial-up Internet connection. Simply change your dial up number to 0845 638 9608.

How much faster will my Freewire Accelerated dial-up connection be?
Speeds are typically up to five times as fast with the client version.

Why should I choose the clientless version?
The clientless version of accelerated dial-up provides improved web browsing due to caching, compression and optimisation of graphics. All optimisation occurs automatically to provide you with an easy to use solution which works ´behind the scenes´ to ensure a faster browsing experience every time you dial-up. Simply change your dial up number to 0845 638 9608.

Why should I choose the client version?
In addition to the standard optimisation tools, the client version also compresses downloaded files, POP3 email and attachments. You can also choose to compress web graphics and emails according to your own requirements. Click here to download (ZIP, 3.4MB) and change number to 0845 638 9609.

What operating systems does Freewire Accelerated dial-up (Client) work on?
The service can be installed on Windows 98SE, ME, 2000 and XP. Windows 95 and NT are not supported. Please note that you will need to be using Windows 98 Internet Explorer Version 5 or higher.

What operating systems does Freewire Accelerated dial-up (Clientless) work on?
The service works on all Windows operating systems. Please note that you will need to be using Windows 98 Internet Explorer Version 5 or higher.

How do I change my dial-up number?
Simply access the properties of your dial-up connection (under your Control Panel or My Computer depending on the operating system you are using) and change the 0845 number you are currently dialling to 0845 638 9608.

Can I set a rule to exclude some websites from optimisation?
Freewire Accelerated dial-up can be set to exclude various IP addresses from optimising any graphics to ensure that you always view pictures at the quality intended. This can be done on the client version only, and you will need to know the IP addresses of the websites you would to exclude. Open the client and select Options/Advanced. Then select Addresses/Tab/Custom. Click New and enter a name or reference for the website, followed by the IP address and address mask.