SUPPORT

Please read the Support FAQ which answers many common configuration queries.

Freewire also provide email and telephone based support services.

Our opening hours are 08:00 to 20:00, Monday to Friday.

Email Support

Email support is free. Support is limited to issues related to connecting to Freewire and using the free email and web services.

Send your request to support@freewire.net.

Telephone Support

Because Freewire does not charge a subscription telephone based technical support is not free. Calls are charged at 10p per minute.

Our engineers are trained to help you with a wide range of Internet related issues.

Dial 0871 236 0500 for the Freewire technical support helpdesk.